Duties

• Responsibilities and essential job functions include but are not limited to the following:
• Setup data backup & restoration test planning to make sure for disaster recovery capability of IT system and ERP server farm.
• Setup preventive maintenance plan for IT system and ERP server farm.
• Preventive maintenance and administer on core IT system and ERP server farm, plus monitor ERP server health and performance.
• Perform monthly basis for ERP database re-index and provide recommendation on ERP server farm enhancement if needed.
• Implement, coordinate and support on new infrastructure enhancement project.
• Primary contact on infrastructure system for vendor and facilitate system enhancement/requirement with local/oversea vendor.
• Troubleshoot functionality on IT system with proper guideline and documentation record.
• Provide system support to core users/vendor on IT Infrastructure.
• Coordinate between business owner and vendor on infrastructure enhancement project.
• Facilitate on resource planning, scope of work defining and budgeting for infrastructure development milestone.
• Provide training on new deployment of using IT infrastructure system.
• Facilitate in end user policy revision on using IT infrastructure.
• Manage documentation on any changing of IT infrastructure in proper manner for each specific revised version.
• Prepare IT infrastructure diagram and maintain it with each specific updated version.

Requirements

Starbucks enter Cambodia, its 16th in China/Asia Pacific region currently brewing many locations Phnom Penh, Siem Reap Kampong Soum province. Starbucks values our employees Partners we a team contribute the great success continual growth our business. Our mission to inspire nurture human spirit one cup, one neighborhood a time.